Refund & Cancellation Policy
This policy explains billing, cancellation, and refunds for staffd's monthly services.
Billing
staffd services are billed monthly in advance. Any one-time setup or onboarding fee is billed at the start of an engagement and is non-refundable once onboarding work has begun.
Cancellation
You may cancel your monthly service at any time by emailing hello@staffdconsulting.com. Cancellation takes effect at the end of your current billing month, with at least 30 days' notice. You keep access through the period you have paid for.
Refunds
Because our team begins work at the start of each billing period, monthly fees already paid are generally non-refundable, including for a partial month after cancellation.
If something isn't working, tell us first — reach out and we will work to make it right before your next billing date.
Contact
Billing questions: hello@staffdconsulting.com.