User Data Deletion Instructions
If you would like staffd to delete personal information we hold about you, follow the procedure below. This page is provided in compliance with Meta's Platform Terms requirement that apps offer a clear data-deletion mechanism.
1. Who Can Request Deletion
You can request deletion of your personal data if:
- You submitted a Facebook Lead Generation form to one of staffd's Clients
- You messaged, replied to, or otherwise interacted with one of staffd's Clients' Facebook or Instagram pages, and staffd processed that interaction
- You are a current or former Client of staffd
- You previously authorized a Facebook app operated by staffd and want to revoke that authorization
2. How to Request Deletion
Option A — Email us
Send an email to hello@staffdconsulting.com with the subject line "Data Deletion Request" and include:
- Your full name
- The email address and/or phone number associated with the data you want deleted
- The Facebook page or business you interacted with (if known)
- Approximate date of the interaction (if known)
We will acknowledge your request within 3 business days and complete the deletion within 30 days, except where retention is required by law (e.g., billing records).
Option B — Revoke via Facebook directly
If you authorized a staffd-operated Facebook app, you can remove it directly at Facebook Settings → Apps and Websites. Removing the app will revoke our future access to your Facebook data, though it does not delete data we have already received.
3. What Will Be Deleted
- Your contact information (name, email, phone)
- Any lead form responses you submitted
- Messages you sent to our Clients that we processed
- Any analytics or profile attributes tied to your identifiers
4. What May Not Be Deleted
We may retain certain information where required by law or for legitimate business purposes, including:
- Records required for tax, accounting, or audit purposes
- Information needed to resolve disputes or enforce agreements
- De-identified or aggregated data that cannot be linked back to you
- Data already passed to one of our Clients — in which case we will forward your deletion request to the relevant Client, who is the data controller for their leads
5. Confirmation
Once deletion is complete, we will send a confirmation email to the address you used to make the request.
6. Questions
If you have any questions about this procedure or your data, contact us at hello@staffdconsulting.com.
